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Virtual Repair and Installation Advising ServicesTeleTech+Home
Virtual Repair and Installation Services

Quality Service Without Coming Inside Your Home

A virtual visit, diagnostic, and solution wrapped into one video chat. You will receive professional advice from a certified, in-house technician who is trained specifically to help with your HVAC needs.

Virtual Repair and Installation Advising ServicesTeleTech+Home
Virtual Repair and Installation Services

Quality Service Without Coming Inside Your Home

A virtual visit, diagnostic, and solution wrapped into one video chat. You will receive professional advice from a certified, in-house technician who is trained specifically to help with your HVAC needs.

Here’s How It Works in 3 Easy Steps

1| Schedule
Call, text, or schedule online a personalized appointment with your in-house virtual technician.
2| Download
Download the prescribed application for your one-on-one TeleTech+Home appointment.
3| Meet
Your TeleTech+Home technician will meet you over video to address any issues you have with your system. This appointment usually takes just 10 – 15 minutes.
It’s that simple! No games. No gimmicks. Just pure, honest service.

Costs

We are currently offering this as a FREE service to new and existing customers during the COVID-19 pandemic.

TeleTech+Home & COVID-19

During this time of social distancing, we thought long and hard how we could help our long time, loyal customers as well as our community get through this pandemic as safely and as comfortably as possible. Our solution was TeleTech+Home.

This is an in-house service we are providing to our community so that you do not have to choose between comfort and safety when deciding whether or not to have a technician in your home. The goal of this service is not to replace our technicians, but to provide you with more options for simple repairs.

Disclaimer

We are currently offering this service for HVAC diagnostics, HVAC replacement estimates, and water heating diagnostics only. We will update this page as more services come available.

We will not ask you to do anything that could endanger yourself or someone else at any time during the call.

If the issue cannot be solved over video, a service technician may need to be dispatched to your location to properly assess the issue.

Customer Experience

With over 1,000 customer reviews and a five star rating – we’re proud of the reputation we’ve earned in the communities we serve.
Joe, is one of the best servicemen that Jackson Comfort has. He is extremely knowledgeable, friendly & courteous, listens to me, explains the details of what he is checking, and always does a thorough job. Today he did the annual check on my A/C system. I have full confidence that my unit is in top shape for the next year.
DENNIS D.
Google Reviewer
Wow great job overall. Very professional with a great system for contacting you with when the technician is arriving. Brian was fantastic quick and went over everything before he did it. Punctual, thorough and job was done perfectly. AC unit which I neglected was running like a new system and not pricey at all.
MARC K
Google Reviewer
It was a pleasure having Matt service our equipment. He was on time and explained everything he did. He took care to protect our hardwood floors while he worked. Jackson Comfort has been taking care of our unit for over 15 years. Thank you to everyone at Jackson and especially Matt for such great service.
MARIO M
Google Reviewer
Been using Jackson for 10 years. Always on time, friendly and not pushy. They use modern technology to confirm appointments and send reminders (email and text). I also like that I received a color image of the service tech via text when he was en route to our home. That way I know it is actually him.
JASON R
Google Reviewer
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Contact Us

24/7 Emergency Service  |  Evening & Weekend Appointments Available

LOCATION
499 E. Twinsburg Rd.
Northfield, OH 44067
SHOWROOM HOURS
Mon - Fri: 8:00am - 5:30pm
Sat: 8:00am - 12:00pm
Sun: CLOSED
LICENSES
HVAC OH LIC #15527
Plumbing OH LIC #PL22001

Contact Us

24/7 Emergency Service  |  Evening & Weekend Appointments Available

LOCATION
499 E. Twinsburg Rd.
Northfield, OH 44067

SHOWROOM HOURS
Mon – Fri: 8:00am – 5:30pm
Sat: 8:00am – 12:00pm
Sun: CLOSED

LICENSES
HVAC OH LIC #15527
Plumbing OH LIC #PL22001

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