HomeAboutOur History

Serving Our Loyal Customers for Over 95 Years

The Jackson Comfort story starts in the early 1920’s when J. W. Jackson started his own tinning (sheet metal) business in his Cleveland garage called J. W. Jackson Company.

As his business grew, he began installing and servicing furnaces (air conditioners did not exist) and was known for his honesty, quality installations and repairs, and great customer service.

By the mid 1970’s, J. W. had retired, Paul (J. W.’s son) had taken over, and the business was moved to Twinsburg under the new name, Jackson Comfort Systems Inc. Paul’s sons, Mark and Gary, would soon join the business with their wives, Pat and Fonda, joining later.

With the  growing popularity and affordability of high efficiency furnaces and whole-house air conditioning, Jackson Comfort soon became the largest heating and cooling company in the area.

In the 1990’s, the company grew even more with the acquisition of XXth Century Furnace. A new building was custom built to accommodate the growth in Northfield Center that included a showroom, parts counter, and training room for technicians to stay up to date on the latest HVAC technology.

Today, Jackson Comfort is a fourth generation family business and is still one of the largest heating and cooling companies in Northeast Ohio. But we have not outgrown our roots: providing honesty, quality installations and repairs, and great customer service!

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The customer is always our #1 priority.

We tackle each problem one at a time, so nothing gets missed. Our technicians make every effort to ensure your system operates safely and efficiently. When you call for service, you get a live Jackson Comfort employee who wants to help. No machines!

As times have changed, customers’ needs have changed, and Jackson Comfort has always responded. That’s why we offer:

Fast Service

Even when we’re swamped. We do everything we can to get you scheduled as soon as possible.

Knowledgeable Technicians

When you are having issues, they will be able to explain the problem and how they will fix it.

Friendly, Courteous, and Honest Employees

We know you don’t want just anyone in your home, so we only hire the best of the best.

Priority Service for Our Jackson Care Members

We get you to the front of the pack when it’s busy if you’re a Jackson Care member.

Thank you for taking the time to learn more about us. We look forward to serving you.

Customer Experience

With over 1,000 customer reviews and a five star rating – we’re proud of the reputation we’ve earned in the communities we serve.
Joe, is one of the best servicemen that Jackson Comfort has. He is extremely knowledgeable, friendly & courteous, listens to me, explains the details of what he is checking, and always does a thorough job. Today he did the annual check on my A/C system. I have full confidence that my unit is in top shape for the next year.
DENNIS D.
Google Reviewer
Wow great job overall. Very professional with a great system for contacting you with when the technician is arriving. Brian was fantastic quick and went over everything before he did it. Punctual, thorough and job was done perfectly. AC unit which I neglected was running like a new system and not pricey at all.
MARC K
Google Reviewer
It was a pleasure having Matt service our equipment. He was on time and explained everything he did. He took care to protect our hardwood floors while he worked. Jackson Comfort has been taking care of our unit for over 15 years. Thank you to everyone at Jackson and especially Matt for such great service.
MARIO M
Google Reviewer
Been using Jackson for 10 years. Always on time, friendly and not pushy. They use modern technology to confirm appointments and send reminders (email and text). I also like that I received a color image of the service tech via text when he was en route to our home. That way I know it is actually him.
JASON R
Google Reviewer
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Contact Us

24/7 Emergency Service  |  Evening & Weekend Appointments Available

LOCATION
499 E. Twinsburg Rd.
Northfield, OH 44067
SHOWROOM HOURS
Mon - Fri: 8:00am - 5:30pm
Sat: 8:00am - 12:00pm
Sun: CLOSED
LICENSES
HVAC OH LIC #15527
Plumbing OH LIC #PL22001

Contact Us

24/7 Emergency Service  |  Evening & Weekend Appointments Available

LOCATION
499 E. Twinsburg Rd.
Northfield, OH 44067

SHOWROOM HOURS
Mon – Fri: 8:00am – 5:30pm
Sat: 8:00am – 12:00pm
Sun: CLOSED

LICENSES
HVAC OH LIC #15527
Plumbing OH LIC #PL22001

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