HomeAboutOur Guarantees

https://jacksoncomfort.com/wp-content/uploads/2019/12/JacksPact4-1.png

A Promise Made
Is a Promise Kept

When you choose Jackson Comfort your satisfaction is guaranteed or your money back!

With so many contractors to choose from, it’s hard to know who you can trust. At Jackson Comfort, we’ve built our reputation on responsiveness, attention to detail and a personal approach to every job. If you’re not absolutely satisfied with any of our products or services, we’ll refund your payment.

A Promise Made
Is a Promise Kept

When you choose Jackson Comfort your satisfaction is guaranteed or your money back!

With so many contractors to choose from, it’s hard to know who you can trust. At Jackson Comfort, we’ve built our reputation on responsiveness, attention to detail and a personal approach to every job. If you’re not absolutely satisfied with any of our products or services, we’ll refund your payment.

https://jacksoncomfort.com/wp-content/uploads/2019/12/12Year-No-Worry-Guarantee3-640x640.png

12-Year
No Worry Guarantee

If your newly installed equipment malfunctions, it will be repaired at NO CHARGE for a period of 12 years from the date of installation. That's right, there is no charge for parts, labor, or diagnostics!

*Available on select units. Diagnostic fee is included 24/7 for first year. Year 2-12 diagnostic fee is included during regular business hours. Regular maintenance is required for full warranty coverage and system performance.

https://jacksoncomfort.com/wp-content/uploads/2019/12/Unconditional-Happiness-Guarantee-640x640.png

The Jackson
Comfort Promise

We promise that you will be 100% satisfied with the products and craftsmanship you receive from Jackson Comfort.

If you are not 100% satisfied with your newly installed equipment, our level of service or the professionalism of our people within two (2) years of the date of installation, we will correct the problem to your satisfaction. If our efforts fall short of your expectations, we will remove the system within thirty (30) days of your request and refund you the entire contract price.

https://jacksoncomfort.com/wp-content/uploads/2019/12/Client-Courtesy-Promise-640x640.png

Client
Courtesy Promise

We promise to always respect you and your home.

Our technicians will arrive on-time, dressed in a clean, professional uniform. They’ll wear shoe covers, use drop cloths and when finished, will leave your home cleaner than they found it.

https://jacksoncomfort.com/wp-content/uploads/2019/12/Apples-to-Apples-Guarantee-640x640.png

Apples to Apples
Guarantee

We guarantee that you will not find a comparable installation for less.

If you do, we will match it. In fact, we’ll pay you $50! All we ask is to review the competitive proposal, in person, as well as be able to walk you step-by-step through the differences, if there are any.

https://jacksoncomfort.com/wp-content/uploads/2019/12/Performance-Guarantee-640x640.png

100% Performance
Guarantee

We guarantee the proper performance of every piece of equipment we install.

Whether it’s a 0° or 90° day, we promise that you’ll experience no more than a 3 degree temperature variance at your thermostat as compared to your thermostat set point. If your home’s temperature is not properly maintained, we will make any necessary modifications at no charge to you. We guarantee performance for a period of five (5) years as long as your system is maintained annually by Jackson Comfort.

https://jacksoncomfort.com/wp-content/uploads/2019/12/No-Lemon-Guarantee-640x640.png

No Lemon
Guarantee

In the event you experience a compressor or heat exchanger failure within 1 year of the system’s installation (up to 12 years on premium equipment). We will replace the defective unit with a brand new, current model, FREE of charge.

This guarantee is limited to qualifying equipment, annual maintenance performed by Jackson Comfort is required.

Customer Experience

With over 1,000 customer reviews and a five star rating – we’re proud of the reputation we’ve earned in the communities we serve.
Joe, is one of the best servicemen that Jackson Comfort has. He is extremely knowledgeable, friendly & courteous, listens to me, explains the details of what he is checking, and always does a thorough job. Today he did the annual check on my A/C system. I have full confidence that my unit is in top shape for the next year.
DENNIS D.
Google Reviewer
Wow great job overall. Very professional with a great system for contacting you with when the technician is arriving. Brian was fantastic quick and went over everything before he did it. Punctual, thorough and job was done perfectly. AC unit which I neglected was running like a new system and not pricey at all.
MARC K
Google Reviewer
It was a pleasure having Matt service our equipment. He was on time and explained everything he did. He took care to protect our hardwood floors while he worked. Jackson Comfort has been taking care of our unit for over 15 years. Thank you to everyone at Jackson and especially Matt for such great service.
MARIO M
Google Reviewer
Been using Jackson for 10 years. Always on time, friendly and not pushy. They use modern technology to confirm appointments and send reminders (email and text). I also like that I received a color image of the service tech via text when he was en route to our home. That way I know it is actually him.
JASON R
Google Reviewer
BBBA+
NATECertified
NFIB
NordoniaHills
GoogleGuaranteed
ServiceNationAlliance
HomeAdvisor2
AngiesList

Contact Us

24/7 Emergency Service  |  Evening & Weekend Appointments Available

LOCATION
499 E. Twinsburg Rd.
Northfield, OH 44067
SHOWROOM HOURS
Mon - Fri: 8:00am - 5:30pm
Sat: 8:00am - 12:00pm
Sun: CLOSED
LICENSES
HVAC OH LIC #15527
Plumbing OH LIC #PL22001

Contact Us

24/7 Emergency Service  |  Evening & Weekend Appointments Available

LOCATION
499 E. Twinsburg Rd.
Northfield, OH 44067

SHOWROOM HOURS
Mon – Fri: 8:00am – 5:30pm
Sat: 8:00am – 12:00pm
Sun: CLOSED

LICENSES
HVAC OH LIC #15527
Plumbing OH LIC #PL22001

© 2020 Jackson Comfort Systems, Inc. All rights reserved. Website designed by ServLocal. Privacy Policy.