Our Guarantees

*Available on select units. Diagnostic fee is included 24/7 for first year. Year 2-12 diagnostic fee is included during regular business hours. Regular maintenance is required for full warranty coverage and system performance.

If you are not 100% satisfied with your newly installed equipment, our level of service or the professionalism of our people within two (2) years of the date of installation, we will correct the problem to your satisfaction. If our efforts fall short of your expectations, we will remove the system within thirty (30) days of your request and refund you the entire contract price.

Our technicians will arrive on-time, dressed in a clean, professional uniform. They’ll wear shoe covers, use drop cloths and when finished, will leave your home cleaner than they found it.

If you do, we will match it. In fact, we’ll pay you $50! All we ask is to review the competitive proposal, in person, as well as be able to walk you step-by-step through the differences, if there are any.

Whether it’s a 0° or 90° day, we promise that you’ll experience no more than a 3 degree temperature variance at your thermostat as compared to your thermostat set point. If your home’s temperature is not properly maintained, we will make any necessary modifications at no charge to you. We guarantee performance for a period of five (5) years as long as your system is maintained annually by Jackson Comfort.

This guarantee is limited to qualifying equipment, annual maintenance performed by Jackson Comfort is required.