I couldn’t be happier with the service I received. Jake was professional and the pricing was very reasonable.
Had a great experience. Jake was professional and clearly explained the issues with our HVAC system. He quickly diagnosed the problem with the blower motor and made a phone call from our location in order to expedite the ordering of the replacement motor and parts needed since we had already been a few days without air conditioning. I highly recommend.
Yesterday the ac stopped working and I called them for an emergency after hours call at about 5:15 the answering service had their on call technician Jake call me and he did within 15 minutes. I agreed to have him come out to see what he could do to get it working and he arrived within 25 minutes. He was extremely knowledgeable and had diagnosed and repaired the system putting in a capacitor for the compressor an I was up and running within 30 minutes of his arrival.
Our service tech Jake was on time, kind, knowledgeable and very thorough. He clearly provided all of the options and pricing and ensured we had all of the information needed to make a decision.
With over 1,000 customer reviews and a five star rating – we’re proud of the reputation we’ve earned in the communities we serve.
Joe, is one of the best servicemen that Jackson Comfort has. He is extremely knowledgeable, friendly & courteous, listens to me, explains the details of what he is checking, and always does a thorough job. Today he did the annual check on my A/C system. I have full confidence that my unit is in top shape for the next year.
Wow great job overall. Very professional with a great system for contacting you with when the technician is arriving. Brian was fantastic quick and went over everything before he did it. Punctual, thorough and job was done perfectly. AC unit which I neglected was running like a new system and not pricey at all.
It was a pleasure having Matt service our equipment. He was on time and explained everything he did. He took care to protect our hardwood floors while he worked. Jackson Comfort has been taking care of our unit for over 15 years. Thank you to everyone at Jackson and especially Matt for such great service.
Been using Jackson for 10 years. Always on time, friendly and not pushy. They use modern technology to confirm appointments and send reminders (email and text). I also like that I received a color image of the service tech via text when he was en route to our home. That way I know it is actually him.
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