Erin T.

Customer Service Representative
What are some of your interests and hobbies?
Photography/Film
What is a fun fact about yourself?
I enjoy to paint
What do you like most about your job?
Being able to help the customer
What is your favorite food or candy?
My favorite food is anything pasta.
What is your favorite movie?
Parasite
What’s on your bucket list?
Skydiving

Customer Reviews

“Came to my rescue!”

Once again, Jackson Comfort Heating and Cooling came to my rescue! My air conditioner stopped working overnight during the hottest days so far this year. To make matters worse I had just had surgery and absolutely could not bear the heat. With my hectic schedule, Lori was able to get me right in.

Carolyn B.

“Treat You Like Family”

They take care of from day one until the job is done! They treat you like family. Their Administration Assistant is the best! I had to pick up some paperwork, she waited around until I got there…she was already off work! I will always use them!

David N.

“Informed Every Step of the Way”

This company has great service, keeps you informed every step of the way, courteous and very responsive. I have many more great things to say and you couldn’t ask for a better group of people to provide a service to you.

myladycpa

“Keep Us Well Informed”

We have had a relationship with Jackson Comfort and Heating for about 3 years. They are very personable, attentive to detail, and keep us well informed regarding heating and cooling.

Robert B.

Customer Experience

With over 1,000 customer reviews and a five star rating – we’re proud of the reputation we’ve earned in the communities we serve.
Joe, is one of the best servicemen that Jackson Comfort has. He is extremely knowledgeable, friendly & courteous, listens to me, explains the details of what he is checking, and always does a thorough job. Today he did the annual check on my A/C system. I have full confidence that my unit is in top shape for the next year.
DENNIS D.
Google Reviewer
Wow great job overall. Very professional with a great system for contacting you with when the technician is arriving. Brian was fantastic quick and went over everything before he did it. Punctual, thorough and job was done perfectly. AC unit which I neglected was running like a new system and not pricey at all.
MARC K
Google Reviewer
It was a pleasure having Matt service our equipment. He was on time and explained everything he did. He took care to protect our hardwood floors while he worked. Jackson Comfort has been taking care of our unit for over 15 years. Thank you to everyone at Jackson and especially Matt for such great service.
MARIO M
Google Reviewer
Been using Jackson for 10 years. Always on time, friendly and not pushy. They use modern technology to confirm appointments and send reminders (email and text). I also like that I received a color image of the service tech via text when he was en route to our home. That way I know it is actually him.
JASON R
Google Reviewer
BBBA+
NATECertified
NFIB
NordoniaHills
GoogleGuaranteed
ServiceNationAlliance
HomeAdvisor2
AngiesList

Contact Us

24/7 Emergency Service  |  Evening & Weekend Appointments Available

LOCATION
499 E. Twinsburg Rd.
Northfield, OH 44067
SHOWROOM HOURS
Mon - Fri: 8:00am - 5:30pm
Sat: 8:00am - 12:00pm
Sun: CLOSED
LICENSES
HVAC OH LIC #15527
Plumbing OH LIC #PL22001

Contact Us

24/7 Emergency Service  |  Evening & Weekend Appointments Available

LOCATION
499 E. Twinsburg Rd.
Northfield, OH 44067

SHOWROOM HOURS
Mon – Fri: 8:00am – 5:30pm
Sat: 8:00am – 12:00pm
Sun: CLOSED

LICENSES
HVAC OH LIC #15527
Plumbing OH LIC #PL22001

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