Meet Our Team

Meet Our Experienced Team of Professionals

At Jackson Comfort, we strive to deliver the best service possible.  This is achieved by investing in the success of our people.  Our team is comprised of highly-skilled and trained individuals who work day in and day out to carry out our vision of being one of the best, most trusted HVAC companies in Northeast Ohio.

NATE & EPA Certified Technicians
Drug Tested & Background Checked
Extensive Equipment & Developmental Training
Employ the Use of State of the Art Technologies & Tools for Superior Service & Faster, More Accurate Diagnostics

Meet Our Experienced Team of Professionals

At Jackson Comfort, we strive to deliver the best service possible.  This is achieved by investing in the success of our people.  Our team is comprised of highly-skilled and trained individuals who work day in and day out to carry out our vision of being one of the best, most trusted HVAC companies in Northeast Ohio.

NATE & EPA Certified Technicians
Drug Tested & Background Checked
Extensive Equipment & Developmental Training
Employ the Use of State of the Art Technologies & Tools for Superior Service & Faster, More Accurate Diagnostics

Leadership

OWNERMark J.

OWNERGary J.

OPERATIONS MANAGERDoug J.

HVAC SERVICE MANAGERNolan S.

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HVAC INSTALLATION MANAGERJennifer P.

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PLUMBING MANAGERMike H.

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WAREHOUSE MANAGEREric S.

CALL CENTER MANAGERLori D.

Customer Care Specialists

CUSTOMER SERVICE REPRESENTATIVEErin. T.

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CUSTOMER SERVICE REPRESENTATIVEKaren F.

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CUSTOMER SERVICE REPRESENTATIVEEmily B.

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RESIDENTIAL SERVICE COORDINATORShelby O.

COMMERCIAL SERVICE COORDINATORKaitlyn S.

HVAC INSTALLATION COORDINATORSonora M.

Comfort Advisors

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RESIDENTIAL COMFORT ADVISORBill P.

RESIDENTIAL COMFORT ADVISORKeith M.

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RESIDENTIAL COMFORT ADVISORChris D.

COMMERCIAL COMFORT ADVISORTony F.

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COMMERCIAL COMFORT ADVISERBrian M.

Service Professionals

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HVAC SERVICE SPECIALISTJeremy A.

HVAC SERVICE SPECIALISTJim H.

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HVAC SERVICE SPECIALIST John P.

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HVAC SERVICE SPECIALIST Rob G.

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HVAC SERVICE SPECIALIST Dean B.

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HVAC SERVICE SPECIALIST Mike W.

HVAC SERVICE SPECIALISTJacob C.

HVAC SERVICE SPECIALISTJake Y.

HVAC SERVICE SPECIALISTAlex T.

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HVAC SERVICE SPECIALIST Nathan B.

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HVAC SERVICE SPECIALIST Pete M.

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HVAC SERVICE SPECIALIST Nathan A.

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HVAC SERVICE SPECIALIST Andy S.

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HVAC SERVICE SPECIALIST Phillip L.

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HVAC SERVICE SPECIALISTMatthew B.

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HVAC SERVICE SPECIALISTJeff C.

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HVAC SERVICE SPECIALISTMatt H.

Plumbing Professionals

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PLUMBING SERVICE SPECIALIST Jake S.

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PLUMBING SERVICE SPECIALIST Brandon S.

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PLUMBING SERVICE SPECIALISTJosh L.

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PLUMBING SERVICE SPECIALISTKarl R.

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PLUMBING SERVICE SPECIALIST Ryan B.

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PLUMBING SERVICE SPECIALIST John L.

Installation Professionals

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HVAC INSTALLATION SPECIALIST Lorne F.

HVAC INSTALLATION SPECIALISTMatt R.

HVAC INSTALLATION SPECIALIST Ron A.

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HVAC INSTALLATION SPECIALIST Ryan C.

HVAC INSTALLATION SPECIALIST Rob A.

HVAC INSTALLATION SPECIALIST Will B.

HVAC INSTALLATION SPECIALISTBrett S.

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HVAC INSTALLATION SPECIALISTBrandon K.

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HVAC INSTALLATION SPECIALISTGriffin B.

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HVAC INSTALLATION SPECIALISTJordan C.

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HVAC INSTALLATION SPECIALISTJavon T.

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HVAC INSTALLATION SPECIALISTMaxwell M.

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HVAC INSTALLATION SPECIALISTKevin M.

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HVAC DUCT CLEANERCaulin B.

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SURVEYOR / FABRICATION Ed W.

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FABRICATIONRay H.

SURVEYOR / FABRICATION Abby B.

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FABRICATIONRandy T.

Warehouse

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PURCHASING CLERK/IT/HRStu T.

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WAREHOUSE ASSISTANTJoe M.

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WAREHOUSE ASSISTANTDoug S.

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DELIVERYCraig H.

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DELIVERYDave S.

Administrative

ACCOUNTS RECEIVABLE CLERKFonda J.

ACCOUNTS PAYABLE CLERKAngie W.

COLLECTIONSCarol N.

FLEET SUPERVISORPat J.

LOOKING FOR A CAREER IN HVAC?Join Our
Winning Team

We're always looking for talented individuals to join our growing team. If you've got what it takes to provide exceptional service and customer support - we want to hear from you!

We Make Scheduling Easy & Convenient

Ready to schedule your five-star service experience?  Book your heating, cooling or plumbing appointment online, 24 hours a day, 7 days a week.  

Customer Experience

With over 1,000 customer reviews and a five star rating – we’re proud of the reputation we’ve earned in the communities we serve.
Joe, is one of the best servicemen that Jackson Comfort has. He is extremely knowledgeable, friendly & courteous, listens to me, explains the details of what he is checking, and always does a thorough job. Today he did the annual check on my A/C system. I have full confidence that my unit is in top shape for the next year.
DENNIS D.
Google Reviewer
Wow great job overall. Very professional with a great system for contacting you with when the technician is arriving. Brian was fantastic quick and went over everything before he did it. Punctual, thorough and job was done perfectly. AC unit which I neglected was running like a new system and not pricey at all.
MARC K
Google Reviewer
It was a pleasure having Matt service our equipment. He was on time and explained everything he did. He took care to protect our hardwood floors while he worked. Jackson Comfort has been taking care of our unit for over 15 years. Thank you to everyone at Jackson and especially Matt for such great service.
MARIO M
Google Reviewer
Been using Jackson for 10 years. Always on time, friendly and not pushy. They use modern technology to confirm appointments and send reminders (email and text). I also like that I received a color image of the service tech via text when he was en route to our home. That way I know it is actually him.
JASON R
Google Reviewer
BBBA+
NATECertified
NFIB
NordoniaHills
GoogleGuaranteed
ServiceNationAlliance
HomeAdvisor2
AngiesList

Contact Us

24/7 Emergency Service  |  Evening & Weekend Appointments Available

LOCATION
499 E. Twinsburg Rd.
Northfield, OH 44067
SHOWROOM HOURS
Mon - Fri: 8:00am - 5:30pm
Sat: 8:00am - 12:00pm
Sun: CLOSED
LICENSES
HVAC OH LIC #HV15527
Plumbing OH LIC #PL22001

Contact Us

24/7 Emergency Service  |  Evening & Weekend Appointments Available

LOCATION
499 E. Twinsburg Rd.
Northfield, OH 44067

SHOWROOM HOURS
Mon – Fri: 8:00am – 5:30pm
Sat: 8:00am – 12:00pm
Sun: CLOSED

LICENSES
HVAC OH LIC #HV15527
Plumbing OH LIC #PL22001

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